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Goo Goo Dolls >> Goo Goo Dolls >> GHV1 Pre-orders
(Message started by: laurengoo on Dec 11th, 2007, 4:16pm)

Title: GHV1 Pre-orders
Post by laurengoo on Dec 11th, 2007, 4:16pm
Did anyone pre-order it?

I did, on October 26th and I still haven't received it and it's on my visa bill.

It's now December 11th. What is taking so long?

Title: Re: GHV1 Pre-orders
Post by Shannon on Dec 11th, 2007, 4:35pm
Where did you order it from?

I wonder if it takes longer because you're in Canada? Seems like it shouldn't take that long though.

Do you have any kind of customer service number you could contact and inquire about it?

Title: Re: GHV1 Pre-orders
Post by nmf009 on Dec 11th, 2007, 6:30pm

on 12/11/07 at 16:16:09, laurengoo wrote:
Did anyone pre-order it?

I did, on October 26th and I still haven't received it and it's on my visa bill.

It's now December 11th. What is taking so long?


Where did you pre-order it?  If you did it through the official site's link on Skyroo, the only contact I could find is [email protected]

You should have it by now, espcially if you were billed on the 11/13 release date or earlier.  If I buy things on a Canadian site (like amazon.ca) it will never take more than two weeks to get to me.

Title: Re: GHV1 Pre-orders
Post by laurengoo on Dec 11th, 2007, 10:06pm
Thanks guys. You're right, I should've gotten it.

I emailed the customer service address and if I haven't gotten a reply. I'll call.

:-/ugh

Title: Re: GHV1 Pre-orders
Post by magnetronnie on Dec 12th, 2007, 11:58am
I got it 1 or 2 weeks ago, I live in the Netherlands and they sent it from Sweden. So I think you should have gotten it already.

Title: Re: GHV1 Pre-orders
Post by laurengoo on Dec 12th, 2007, 4:27pm
I gotten an email back from a customer service rep. She was really nice about it too.

I was confused what something on my address was "OU" it means Out of  the United States" So it wasn't a mix up in my address.

It's probably backed up at customs. She said if I don't get it by the 17th then to call back.

Thanks for your help!

Title: Re: GHV1 Pre-orders
Post by Agent Orange on Dec 12th, 2007, 6:48pm
so much for "PRE"-order, the CD's been available in the store for a while now.

Good Luck, I hope you get it soon!

Title: Re: GHV1 Pre-orders
Post by laurengoo on Dec 13th, 2007, 10:35am

on 12/12/07 at 18:48:07, Agent Orange wrote:
so much for "PRE"-order, the CD's been available in the store for a while now.

Good Luck, I hope you get it soon!



I know, eh?

Let's hope it comes this weekend!!

Title: Re: GHV1 Pre-orders - FINALLY!
Post by laurengoo on Dec 19th, 2007, 8:30am
I FINALLY GOT IT!!!

Title: Re: GHV1 Pre-orders - FINALLY!
Post by Shannon on Dec 19th, 2007, 1:19pm

on 12/19/07 at 08:30:03, laurengoo wrote:
I FINALLY GOT IT!!!

YAY!!  :claps:

Title: Re: GHV1 Pre-orders
Post by d.e.n.i.s.e. on Dec 19th, 2007, 1:20pm
What Shannon said !!

Title: Re: GHV1 Pre-orders
Post by laurengoo on Dec 19th, 2007, 2:06pm
Finally eh?

Man that took a long time.

Now I'm undecided if I want to pre-order VH2.

Title: Re: GHV1 Pre-orders
Post by nmf009 on Dec 19th, 2007, 3:43pm
Ha ha... Glad you got it.  You should be sent GHV2 a month early to make up for it.  :D

Title: Re: GHV1 Pre-orders
Post by laurengoo on Dec 19th, 2007, 4:15pm

on 12/19/07 at 15:43:15, nmf009 wrote:
Ha ha... Glad you got it.  You should be sent GHV2 a month early to make up for it.  :D


You're right I should be!!! ;D



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